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Business Profile

Playground Equipment

FK Playground Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Playground Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/31/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Meeting with *** in July and he said it would take 2 days from start of the playground to finish. We signed contract on September 6th and they started a month ago. They come a couple of hours one day and work and then wont come for a week and they keep lying saying they are coming back to finish. Lie after lie after lie. The 2 day project has now been drug out over a month and the playground is still not complete. The constant LIES by *** and **** are out of control! Told us the mulch would be in and put down before our commissioning ceremony, we called two days before ceremony and they said the mulch isnt going to be delivered for 2 more weeks. I asked if someone could at least clean up the mess before our service. *** said his workers were all out of town. So Im not sure who he planned on installing the mulch if it was here. Lies lies lies and more lies. So unprofessional. Will NOT answer calls or texts. workers work an hour and sit and talk for 2 hours!

FK Playground Solutions is NOT a BBB Accredited Business.

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