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Business Profile

Towing Company

Jason Harger 24 Hour Towing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/26/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They charged me $500 for the first night of towing fees, which I considered predatory towing. They tried to extort me and say the only way to get my belongings from my car was to sign my title over( and I have texts proving they said that) They only take cash payments and will NOT WORK WITH YOU!They illegally towed my vehicle from a ******* public parking lot after it only sitting for an hour and a half , because I had someone on the way to grab it and they still took it.Theu said I was harassing them and theu deemed my vehicle abandoned after ONLY 2 WEEKS of it sitting there so I couldn't press charges or have police involved. Just look at their reviews online , I'm not the only person who theu have done this to! Please just want justice for all the wrong theu have done to me and others. Theu also have auctions in August with people's cars and belongings so tjeu can .ake money off them and have them gone before someone finds out.

Jason Harger 24 Hour Towing is NOT a BBB Accredited Business.

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