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Business Profile

Fishing Bait

Mann's Bait Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fishing Bait.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mann's Bait has been operating a web site collecting orders for their products and accepting payments while being out of business. I purchased 6 lures in order #**** on ** **** **. Got an email back the next day listing what I ordered & said order was paid and awaiting processing. Expected delivery in 5-7 days. Never received my order & can't reach them by out of order phone numbers and discontinued email. I just read where others had the same problem. Appears they have been accepting orders & keeping the money. My order was for $41.34. Please stop them!!!

    Customer Answer

    Date: 02/20/2024

    This is the only correspondence I have received from this order. Thought everything was going well but never heard another thing from them. They are accepting payments even though they have closed operations.

  • Initial Complaint

    Date:12/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order Confirmation Mann's Bait Company Hello **** ********, We have received your Mann's Bait Company order! Thank you for your purchase. Order #**** Payment status Paid Fulfillment status Awaiting Processing We will deliver your order to **** ******** *** * *** *** ******* ******** ****** United States Phone +* ************ Shipping method MANN'S BAIT COMPANY SHIPPING 5-7 days Your order *** ** ****** ****** ********** *** ** ****** ****** ********** **** **** * * ***** *** ** ****** ****** *********** *** ** ****** ****** *********** **** **** * * ***** ** ***** **** ***** **** ** ***** **** ***** **** **** ******* * * ***** ** ***** **** ***** ***** **** ** ***** **** ***** ***** **** **** ******* * * ***** ** ***** **** ********** **** ** ***** **** ********** **** **** ******* * * ***** ** ***** **** ****************** ** **** ** ***** **** ****************** ** **** **** ********* * * ***** ***** $42.91 Shipping $0.00 Total $42.91 Payment method Mann's Bait Company Thanks for shopping with us! We welcome you to our store anytime. If you need assistance or have any questions, please email us at ******************** or call +* ************. We are happy to help! Sincerely, Mann's Bait Company © Mann's Bait Company Mann's Bait Company, **** ***** ***** ***** ******** ******* ****** ****** ****** This is the text of the order email I received. The 800 number has been disconnected. The email addresses are bouncing back as undeliverable! Thank you! **** E. ********

  • Initial Complaint

    Date:12/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made an online order with this company in early October with the understanding that this would take 5-7 business days to ship. Order has been processed and credit card charged yet I have nothing in ship status. Countless phone calls and emails to resolve and no response from anyone. Status of order states processed awaiting shipment and hasn't changed. All phone numbers for this company are out of order or busy. Emails to all possible email addresses found nothing returned.

  • Initial Complaint

    Date:12/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made an online order #**** in the amount of $90.06 on *****/23. I was shown that the order would be sent in 5-7 business days. When I look up the on-line order it states that it is "still processing". There are two phone numbers on their website and neither one of them work. I have sent over five emails to them asking for an update and have heard nothing back. I contacted ******* ******* City Council and asked if they were still open, and they didn't know either but had heard multiple complaints. Don't get me wrong, I love their product. But I was hoping to give this as a gift, but it doesn't look good! I would love to have my money back, but more importantly hope people don't make the same mistake I did and look forward to receiving anything and then not be able to reach anyone!! Horrible thing to do someone, especially at the Holidays!

  • Initial Complaint

    Date:12/05/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On *****/23 I placed two orders with Mann's Bait Company over the Internet: Order **** ($137.80) and Order **** ($20.77). Upon receipt of the orders, my credit card was charged immediately by the company. However, I still have not received my merchandise. The company claims a 5-7 day turnaround time upon receipt of an order. It's now been more than 9 weeks and the order still has not been filled. I tried calling them several times, but the Customer Service number does not work. It goes directly to a busy signal. I emailed Customer Service twice to check on the status of my orders and they never responded. I'm seeking a complete refund from the company.

Mann's Bait Company is NOT a BBB Accredited Business.

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