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Business Profile

Dentist

Singing River Dentistry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was having cosmetic dentistry through them. This has been ongoing for two years. Everything was fine until the put the bottom row of crown in and they are not the same colors as the others. I spent thousands on this and its nothing close to what I was told it would be or expected.The front ones are whiter than the back and the back ones are just an assortment of colors.

    Business Response

    Date: 11/07/2024

    We have spoken with this patient and we have come to an agreement. This complaint is settled. Please let us know if there is anything additional you need from us to clear this up. 

    Thank you!

    Singing River ***************

     

    Customer Answer

    Date: 11/08/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******** *****

Singing River Dentistry is NOT a BBB Accredited Business.

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