Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartments

Park At Hoover

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChase W

    Date: 08/09/2024

    1 star
    Water and power goes out for multiple days. Terrible management and maintenance. Very unhealthy living environment.
  • Review fromAngel C

    Date: 10/31/2023

    1 star
    Do not move here. I have been without cooling air for A month now and management has not done anything to change this. Maintenance ***** and all they do is cancel your request. They will be reported soon.
  • Review fromJoi A.

    Date: 10/04/2022

    1 star
    I am EXTREMELY dissatisfied with the Park at Hoover Birmingham! I have been waiting on a refund of my rent for over 68 business days now and I was told 30-45. Everyone keeps telling me it is on the way and it’s been mailed. I can never get a response from the property manager in Phase II. I have been calling everyday and no one answers the phone. The calls roll over to voicemail. I even called right when they opened and no response! It’s ridiculous that I have to keep chasing behind them for my funds but I gave them no issue when it came to paying my rent. I need to speak with someone higher up as I am never even able to speak with them to even request the corporate number.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.