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Business Profile

Custom Suits

Trim & Vines

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This man is the most unprofessional, conniving, scheming business owner *** ever dealt with in my life. He almost ruined the most important day for my *********** by not producing what was paid for. My husband went to this shop to purchase his suit for our wedding day. Mind you the suit was paid off since Dec 30th of last year for $440. This man was suppose to have had my husbands suit ordered along time ago. Come the week of our wedding he produces nothing continues to tell him that the suit is on the truck for 3 days straight. Mind you our wedding was in ***** so my husband had to be on the rd by a certain time. This man tells my husband hes going to meet him at the mall to purchase a new suit since the suit that was bought from him never made it in. Never shows up & had his wife or whoever the woman is working at the shop with him to lie as well saying he left along time ago. This man has blocked his number & refuses to give back the money that was paid for the suit. Our own kind make it hard to support black owned businesses.

Trim & Vines is NOT a BBB Accredited Business.

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