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Business Profile

Apartments

Stones Throw Condominium Association, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not heard anything from Stones Throw Condo Association about this complaint.  Nothing has been resolved because they have not responded and I am not satisfied.

  • Initial Complaint

    Date:08/16/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our condominium is mismanaged. There is no transparency in the elections; the same man has been president for fourteen years. He does not live on the premises. The president refuses to turn over the financial statements to the treasurer. He has hired his brother-in-law to do the bookkeeping after the 80-year-old that had been doing it left for a retirement home. When we use the online payment website we are charged late fees before the listed tardy date. He flaunted the rules by raising our dues without holding our bylaw mandated annual meeting for the last three years. He refuses to repair the facilities until facing legal action. Our wooden steps have been allowed to rot. Our pool gate lock is broken. Homeless people use it for bathing but we are more concerned about the children that live within our complex accessing the attractive nuisance, becoming injured and opening is up to legal trouble. We have submitted multiple requests through email, maintenance requests and text messages. He has since disabled our maintenance request form. He keeps saying our complex is broke, but he cant keep track of to whom he tells what lie. Our residents have taken to recording interactions with him because he can not be trusted. An exploratory committee was formed to reconcile the vague business records. He has only provided partial files. We are not safe entering and exiting our own homes due to his extended negligence. My documentation exceeds the 5MB.

Stones Throw Condominium Association, Inc. is NOT a BBB Accredited Business.

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