Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/02/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received two text messages from this business that I have NO affiliation with referring to a property I have no direct affiliation with. This business appears to be using unscrupulous methods of obtaining phone numbers to reach out and prey on vulnerable individuals.
Business Response
Date: 06/02/2025
Good afternoon Mr. **************** received your inquiry and understand that there is no affiliation between you and our company. The primary reason we reached is, we genuinely believed you were the homeowner or heir to the homeowner for a property that went into foreclosure. Our main goal as an organization is to help people who have gone through foreclosure recover funds owed to them, to move past that terrible situation. In our attempt to find these homeowners/heirs, we sometimes get it wrong, and reach out to people who have no dealings with the property in question. That said, we will discontinue any contact with you and have placed you on our Do Not Disturb (DND) list to ensure you don't receive subsequent correspondence. Thanks in advance!
R,
****** Carmichael
Customer Answer
Date: 06/02/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******
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