We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Concierge Service

With You In Mind - Concierge Business Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concierge Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company is withdrawing double the cost of we discussed . I never received a contract of what I signed and the contract was signed 3 weeks ago. Thus far, I have paid ***** dollars and have not received anything in return. I have asked for them to stop taking money from my account. Please help me.

    Business Response

    Date: 06/13/2023

    6-13-2023 

     As outlined in the signed attached agreement and invoice, the amount that ********************* was responsible for in the first month was $772.50. Under the Term section of the agreement, the phases outline which line items in the above invoice are due and when. We have highlighted that portion yellow. In addition, on May 30 at 2:55pm, we spent exactly 30 minutes per my call log explaining this again in detail. I answered all questions and made myself available to read the contract he was sent and that was signed on May 9 to ensure there was clear understanding. May 31 at 9:09am, we received a call from a woman named ***********************, who is allegedly the business partner of ************** she was never mentioned to us, introduced to us, or present at any of our meetings before or during the days we did business with **************. We are certain that these allegations and this complaint come from an issue with ************** and his disgruntled business partner. We only tried to step in as a help when ************** reached out to WYIM for support. During the time that the contract was active, May 9 - May 31, 2023, we were hired to do **************** Business ******************************* or Operation functions for 25 hours. The actions which took place over the course of 25 hours were spent on the following: - Accounting, sales office arranging and scheduling appointments to resolve his back paid taxes. An appointment was scheduled on June 1 at 1pm, he forfeited the appointment when the contract was terminated. - Filed for S Corp, the new business he instructed me to create on his behalf. - Business Development to which we received three paid catering and event bookings: - Ardent Teachers Appreciation on May 1, - ****************** Vending Event on June 10, - Birthday Bash and BBQ Catering Event on July 1. - Met weekly for two hours to discuss finding, fact find, ask questions and gather needed information. We believe the above outline and attached documents are sufficient to provide doubt to the alleged claim and therefore we believe it should be dismissed and not made public.

With You In Mind - Concierge Business Solutions is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.