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Business Profile

Entertainment

Dave and Buster's

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDasha S

    Date: 01/25/2025

    1 star
    Be careful out here because the servers are calling folks and threatening ************ husband and I went with other married couples to play some games, eat some wings, and have a good time connecting with each other. It took us ***** minutes just to get waters after we ordered them. Then when we asked a question about something on the menu (the option to make it spicy, the server said she didnt know. My husband asked if she could go ask. She refused and said it didnt make a difference. The service continued to be poor from there to the point where my husband who NEVER complains at restaurants or about service got HEATED and asked the nearest server he could find if he could speak to a manager. That server told him no. She said he needed to get his server to get the manager for him.While my husband did end up speaking with the manager, the manager me er came over to our table to apologize or say anything, and then one of the servers we interacted with threatened us on the way out saying yall be safe when you get out there, after she made a call and went outside after all of this happens. My husband is a veteran and felt very ****** and triggered by the whole situation. We have never had a worse experience anywhere. We will not be back. If you go and your service is bad, dont bring it up. You may have your safety put in jeopardy.

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