Complaints
Customer Complaints Summary
- 6 total complaints in the last 3 years.
- 5 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/23/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have probably received 50 or more spam postcards from this business, wanting to purchase my home. The postcards are plastered with my name, address and a picture of my residence. I've never had any contact with this company.I have requested numerous times to be removed from their mailing list - both on their website (**********************) and by returning their mail with notes to remove me from their mailing list - but I continue receiving these unwanted pieces of mail frequently. They are being sent first class mail. It's nothing but spam and is annoying to get so many postcards from a business I want nothing to do with.The postcards also list *** **** as the contact at this business, with his address listed as: ***************************************************. And this phone #: ************.These are also an invasion of my privacy since they show a picture of my house and also neighbors' homes on either side of my house.
Business Response
Date: 06/23/2025
****,
Sorry for this inconvenience. I just made sure that your address was properly removed from our mailing list. You will no longer receive any postcards from us. Have a great rest of your day!
Customer Answer
Date: 06/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Thank you for your assistance in resolving this.
Sincerely,
**** ******Initial Complaint
Date:05/05/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I'm on a do not call list for the state of missouri and the federal do not call list. I keep getting phone calls from them inquiring about me wanting to sell them my house. I tell them no and please remove me from their list and they call back a month later.Business Response
Date: 05/05/2025
*****,
This is not my company calling you. We are a small family run business that only does business here in **********, **. I believe the people calling you are just scammers name dropping my company name since it is a generic name. We would only call you if you had reached out to us directly.
Owner,
AJ
Initial Complaint
Date:04/17/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
** **** of Local Home Buyers has sends us several postcards every month addressed to *** ****** and it is regarding selling the home at *****************************. The problems with this is: 1. We are not *** ****** 2. *** ****** is DECEASED 3. WE are NOT legally able to sell this land as *** ******** widow still occupies it. 4. The home belongs to *** ******** widow. 5. The postcard also says "Current Resident"; as the current resident, we have no interest in selling our home. 6. Our address should never be associated with *** ******** house. I have returned every postcard ** **** has sent us and included a note in the envelope to have his company remove this address and stop sending this unsolicited mail. I have also emailed *************** company and requested he stop sending these cards to us. I have let him know this is NOT *** ******** address. ** **** and his company have willfully ignored all of our requests (at least 10 of them) and continue to send us these postcards. We want MR **** and his company to remove our address ***************************, from his files and stop sending these postcards. Mr **** should be sending these cards to *** ******** widow, but she most likely will not sell to him.Business Response
Date: 04/17/2025
SD ******,
Apologies for continuing to mistakenly send you mail. I just went through and scrapped your listed address from our mailing list and ensured proper removal of your address. Sorry for the inconvenience this has caused.
Customer Answer
Date: 04/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Sd ******Business Response
Date: 07/09/2025
SD ******,
I apologize for my misunderstanding, the address requested was just properly removed. You will receive one more postcard this month that has already gone out to the mail house but that will be the last one. I apologize for this inconvenience. Have a great day!
Owner,
AJ
Initial Complaint
Date:04/17/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Company has continuously robocalled me even though I am on the DO NOT CALL list and I have asked them to stop calling me many many times. I could at least 60 calls in the past 12 months.Business Response
Date: 04/17/2025
****,
This is not us calling you. These are scammers just name dropping my company name. I have had an ongoing issue with these people and have even reported them to the *** who came back and told me they are overseas and they could not do anything. We are a small family business that only does business here in **********, ** and would only call you if you had reached out to us. These scammers calling you are not affiliated with my company in any way.
Owner,
** ****
Initial Complaint
Date:11/21/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On February 15th, 2022 I signed a DocuSign agreement emailed to me to sell my house to ************* of Local Home Buyers in **********, ** for $150,000. The following day I requested an advance of $1000 if he'd agree to subtract it from the price at closing because of the financial situationI was in at the time, he obliged. This was the day he actually came to see the house in person for the first time. After returning to my home that afternoon with a check cut for $1000, ** would only agree to hand it over if I let him void our initial contract of 150k and agree to a sale price of $140,000.I reached out to AJ the day before asking if he was interested in the property. He asked what I'm looking to get out of it and I replied $150,000. He exact reply was "seems fair." He requested I send pictures, so I sent roughly 15. ** liked what he saw (without very having stepped foot in the home or on the property) and agreed on the price. Then at 3:05pm on February 15th (that same day,) I was emailed the contract for a sell price of $150,000. I logged into DocuSign and signed the contract.That Thursday, the following day, ************* dangled a $1000 check in front of my face, took advantage of my desperation at the time, and essentially loan-sharked me a 1k advance under the condition I owe him 9k, due immediately. His reasons were after looking at the house it needed a bit more work then he initially realized. However, he made the mistake of agreeing to a sale of a home based solely off of pictures, which he responded positively too, therefore agreeing to the $150,000 sale price.Business Response
Date: 11/21/2022
*******,
After an inspection of the house a price reduction was required due to the condition of the property. The price reduction was agreed to by both parties (***************************** and Local Home Buyers). You signed the settlement statement and signed all the closing documents with the agreed upon adjusted sales price. This sale took place 9 months ago and you were given all the funds owed to you at closing via a cashiers check. All the proper documentation has been filed by the attorneys and can be looked ** in the public records.
Local Home Buyers
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