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Business Profile

Registered Dietitian

Huntsville Nutrition Collective LLC

Complaints

This profile includes complaints for Huntsville Nutrition Collective LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Huntsville Nutrition Collective LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/03/2025

      Type:Order Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These people hounded me for months regarding money I had no idea up front I owed them. They claimed insurance covered it, but it doesnt. They agreed to settle for $90 which I paid 12-2-24. Now they are invoicing me again. Its a scam.

      Business Response

      Date: 02/03/2025

      Hi ******,

      We did receive your check, but it did not get documented in our system so it kept sending invoices to you. We appreciate your payment for your services. However, we did not tell you insurance would cover it. We do not guarantee coverage by insurance. We require you to verify your own insurance benefits, which is made clear to you at the time of booking. We are sorry for the confusion. Have a great day!

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