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Business Profile

Resume Services

Top Resume Writing & Career Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Resume Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Friday night, the 16th of May, 25, I got an add from this business TopResume (no space), I don't know if it's the same business as the one in ******* that I picked. I don't think it is actually because I just reported this as a scam. This company offers to rewrite your resume for you and then after they send it thru AI, you'll get a bot response. Mine was *********************************** Then after you update your resume and spend all this time on it and pick the format, you have to pay. The amount is $4.99/week or a monthly amount. Then, once you realize that you can't save your resume into any format whatsoever (it just shows up as bad file, unable to open), you can't go back in and shut down the payments like it said you could if you weren't happy. No way at all to access your account on any social media and they don't actually send the email link. They are supposed to help you find a job. Now I'm stuck paying $4.99/wk forever unless you guys can stop it. Here is the link where the advertisement pops up: *********************************************jzogp8*_gcl_au*MTIzMTExMDc3LjE3NDc3MDg0OTAuMTAxNDU4NTU4MC4xNzQ3NzA4NTE0LjE3NDc3MDg1NDY.*_ga*MTM1NDYyNzI4MC4xNzQ3NzA4NDkw*_ga_B1DSLHWMBC*czE3NDc3MDg0OTAkbzEkZzEkdDE3NDc3MDg1MzQkajE2JGwwJGgwJGQ5LVlRaXJUeVVpQzIyeHhZTHRjeERvTUIyMnN4dU43MTdR The other one is ****************************************************** I have read a lot of bad reviews after the fact so I would like to end this scam for others not to buy into it. I don't think the office in AL is correct but the names matched. I don't know if or where this place is located. Thank you for your help.

Top Resume Writing & Career Services is NOT a BBB Accredited Business.

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