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Business Profile

Framing Contractors

Framing Performance Kings, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Framing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction was August 16, 2023.The amount of money I paid in advance was $3,400 (labor) and $7,000 (material).The business committed to constructing a 14x10 sitting room from an existing foyer area. This included framing, adding a wall, ceiling, double and single doors, six recess lights, one fan, a light switch, four pieces of crown molding, two pieces of baseboards, carpeting, and a wall panel.The nature of the dispute: the contractor did not provide qualified tradesmen, all construction was incomplete and defective, left my house and garage unclean and unsafe (drywall dust (in the air on every single item), dirt, paint on floors, staircase, railing, blinds, front door, nails driven into new doors, trash, empty paint cans, sawdust, stain cans. Also, hardwood floors were scratched from needing to be protected.After numerous attempts to contact the contractor (via text, phone calls, and mailed letters), he or his workers have yet to contact me since October 6, 2023.

    Customer Answer

    Date: 11/26/2023

    Hello ***** -

    Why is the case closed? I believe you just recently sent a letter to the correct mailing address. The letter you sent initially went to the wrong address.

    Please provide an updae.

     

    Thank you.

    *********************************

Framing Performance Kings, LLC is NOT a BBB Accredited Business.

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