We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dentist

Grelot Dental Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January 25th, 2023 I begin the initial process of dental work for a bridge to be completed by *************************************************************** Dental. I paid in full my portion of $934.05 after insurance. 1 Tooth extracted and 1 perfectly good tooth in the front filed down without telling me upfront, discovered by looking into a mirror after it was done. A temporary bridge put in. I had to wait until the gums healed and I had a long trip planned. I returned in February to complete the work. Finally complete in April, I had to go back a few times due to swelling and bleeding. I noticed after months and months of 2 holes between the permanent bridge and my gums, which trapped food particles. I went back in February 2024 and explained to *** ***** of the concern with the 2 areas where the holes were, which clearly was not suppose to be the case. ************** filled one of the holes leaving the 2nd one still exposed of the gap/hole. This was still within my 12 month period of the final work that was to be done correctly. April 29th 2 months later after he retired, I received a bill of $157.45. I called the office several times and wasn't able to reach anyone. I called back and spoke with a young lady in the billing department of nothing every mentioned by ************** of a cost associated with him correctly repairing the bridge that wasn't correctly done and then to receive a bill from Grelot Dental after ************** has retired. This has never happened, he'd always repair any of his dental work that was done, he even stated that to me before. I want the bill to be wiped out and actually my money refunded and that is fraud because they submitted false charges to my insurance company for work that was suppose to have already been done correctly.

Grelot Dental Group is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.