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Business Profile

Online Trading School

DTI Partners Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/03/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased on 07-25-23 its a trading service where he gives us a trade every week on Thursday or Friday I got the trade Thursday it was a different type trade then he said we would get and different form the training video trade I studied it the best I could and placed the trade Friday then Saturday it was put on the web site how they took the trade Thursday and exited it Thursday. I lost over $900.00 on a trade I should have been informed was over before I placed it. Everything is unprofessional . There is only about 20% of the hype and promises there that is susposed to be included I have no more confidence in this and it came with a 365 day no questions money back guarantee. I have requested my $1231.00 back twice and I have had no luck the web site is garbage It takes several tries to log in and I don't think I ever logged in the same way twice you will get a log in button then the next page a bigger log in button then a page you don't know your password its a mess please help me I have already lost almost what the thing cost from their negligence. Thanks I hope I did everything right Im getting old LOL

    Business Response

    Date: 10/27/2023

    This client was refunded on 8/17/23

  • Initial Complaint

    Date:07/31/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The amount was around 1200+I bought the package/product for a year with the promise of a full refund.I asked for a refund the day after I bought it because the system was too complicated for me. I have written and called them five times. No response. I bought this around July 19 or 20th. Please get my money back

    Business Response

    Date: 10/27/2023

    Refunded the client on 8/1/2023

DTI Partners Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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