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Business Profile

Business Consultants

365 Consulting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Consultants.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Somehow this company, houdwdataonline.com, acquired my debt card number and decided to give themselves $28.95 on June and July of this year. I have no idea who these people are and while looking them up it goes nowhere. My bank has cancelled my card so these thieves can't get anymore. Hopefully you can connect with them and have my money returned, but they will not get any bank or card info. A certified check will suffice.

    Business Response

    Date: 08/06/2024

    Hello ***, 

    We have closed your account and provided you with a full refund. You should see this back on your method of payment within 3-5 business days. If there is anything else we can assist with do not hesitate to ask. 

    Best Regards, 

    Customer Support

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************************

    Business Response

    Date: 06/24/2024

    Hello ********, 

    I can see that you spoke with our customer service team and your account was closed as requested. I have gone ahead and issued a full refund for you as well. If there is anything else we can help you with please do not hesitate to ask. 

    Best Regards, 

    Customer Support

  • Initial Complaint

    Date:04/22/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 21603788

    I am rejecting this response because: I have never rec'd a REFUND from this business, *************************, ***********************, *********************, have been saying via numerous emails from Feb 22nd that a refund has been sent.  Alot of excuses from these guys, its NOT that hard.  Show me a copy of the check sent, I find it hard to believe that ***** sent a check Twice to the address listed, and yet I have never rec'd it... So NO, they have NOT mailed me a check and if that was the case, this complaint would not be necessary! 

    Sincerely,

    *********************************

     

    Business Response

    Date: 04/22/2024

    Hi *********, 

    We have located your account and successfully processed your refund. Please let us know if you have any questions or concerns; we are more than happy to assist.

    Regards, 
    ************
    365 Consulting LLC

    Business Response

    Date: 05/09/2024

    ******************~  Your account created on 1/6/2024 was cancelled and closed on 2/7/2024. The refund was unable to be electronically processed so a manual check was sent on 2/22/2024, to your mailing address listed. As your complaint stated that you have not been refunded, we issued another manual check on 4/22/2024 to the same address listed. (***********************************************************).

     

    Regards, 
    ***** C
    365 Consulting LLC 

  • Initial Complaint

    Date:04/11/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent company. Unauthorized 15 charges at $23.95 each for a total of $359.25. Manager unwilling to refund full amount. Do not use Housedataonline.com or Propertyrecords.com this is a scam company.I will refer this to their website server Amazon.com and make a formal complaint and expect a website blacklist.

    Business Response

    Date: 04/11/2024

    Hi *****, 

    Thank you for reaching out to us about this issue. We've located your account and have successfully refunded all transactions. If there are any other concerns or if you need further assistance, please don't hesitate to contact us. We're here to help!

     

    Regards, 

    ***** C
    365 Consulting LLC 

  • Initial Complaint

    Date:03/27/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as the company refunds the last 3 transactions that were not authorized.

    Sincerely,

    ***********************count has been charged without my consent. Refund: Initiate an immediate refund for all the unauthorized charges made to my bank account: Confirm the immediate cancellation of any subscription or service associated with these charges.2.Prevention Measures: Outline the steps your company will take to prevent such unauthorized charges from occurring in the future. If I do not receive a satisfactory response within the specified timeframe, I am prepared to take further legal action to rectify this matter, including reporting the incident to relevant consumer protection agencies and disputing the charges with my financial institution.

    Business Response

    Date: 03/27/2024

    Hello ***,

    Thank you for reaching out. We've successfully located your account and have processed a full refund. Should you have any more questions or concerns, please feel free to get back in touch with us. Wishing you a great day ahead!


    Regards, 
    ************
    365 Consulting LLC

  • Initial Complaint

    Date:01/10/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unauthorized Fraudulent Monthly Charges - Immediate Action Required Dear 365 Consulting Company I am writing to bring to your attention a matter of utmost urgency and concern regarding unauthorized charges that have been deducted from my account by your company. I have recently discovered that my account has been debited $28.95 on a monthly basis, and upon thorough investigation, it has come to my attention that these charges are associated with a subscription for which I never provided consent.I have never agreed to any monthly subscription or purchased any services from 365 Consulting Company. The unauthorized deductions from my account are not only a violation of my trust as a consumer but also raise serious concerns about the legitimacy and ethical practices of your company.Here are the details of the unauthorized charges:Amount: $28.95 per month for November, 2023. December and January 2024.I demand an immediate and thorough investigation into this matter to determine how my account has been charged without my consent. Refund: Initiate an immediate refund for all the unauthorized charges made to my **********************: Confirm the immediate cancellation of any subscription or service associated with these charges.2.Prevention Measures: Outline the steps your company will take to prevent such unauthorized charges from occurring in the future.If I do not receive a satisfactory response within the specified timeframe, I am prepared to take further legal action to rectify this matter, including reporting the incident to relevant consumer protection agencies and disputing the charges with my financial institution.

    Business Response

    Date: 01/10/2024

    Hello and thank you for allowing us to address your concerns. 

    I can see that you have already spoken to our customer support team. Your account was cancelled as requested and you were provided a full refund for all charges. If there is anything else we can assist with please do not hesitate to ask. 

    Best Regards, 

    365 Consulting Support

  • Initial Complaint

    Date:11/20/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

    Business Response

    Date: 11/21/2023

    Account opened on 11/17/2023. Account is completely refunded on 11/20/2023. No correspondence was attempted to be made by the consumer in chat, email, or customer service number provided. 

365 Consulting LLC is NOT a BBB Accredited Business.

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