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Business Profile

Collection Attorneys

Chambless Math & Carr

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

This profile includes complaints for Chambless Math & Carr's headquarters and its corporate-owned locations. To view all corporate locations, see

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Chambless Math & Carr has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/14/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      15 U.S.C. **** Any person who obtains a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose shall be liable to the consumer reporting agency for actual damages sustained by the consumer reporting agency or $1,000, whichever is greater.

      Business Response

      Date: 09/25/2023

      The statute cited in the complaint, 15 U.S.C. ****, was not violated. Our firm did not "obtain a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose." Thus, the statute does not apply to the current situation.

      The complaint was addressed to **** **********************, who died in 2016. Mark ********************** is in no way involved with **************** or his outstanding accounts.

      Our firm does not report any debts to the credit bureaus. However, credit bureaus routinely check state court records and will add a judgment debt to a consumer's credit report if the judgment remains unpaid. An ******* state court judgment was entered against **************** by the ********** County Circuit Court on August 12, 2019. The parties have engaged in settlement negotiations, but no payments have been made to resolve the debt in the 4+ years since the judgment date. 

      **************** is not a consumer or client of our business, but rather a legal adversary. We cannot provide the relief he seeks -- to have his credit report amended -- because we did not report the outstanding judgment debt to any credit bureaus. Only **************** is capable of getting the debt removed from his credit report. Possibly the only way for him to accomplish that outcome would be to pay off the balance due, currently $18,140.16, and subsequently provide proof to the credit bureaus that the judgment debt is paid in full. 

    Chambless Math & Carr is NOT a BBB Accredited Business.

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