Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Department Stores

Dillards Department Store #271

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromShameria N

    Date: 05/04/2023

    1 star
    My 17 yr old daughter which is an African American visited this store May 3, 2023 to look for a dress for her senior tea. She approached a sales associate which was a middle age white woman by the name of ****** and asked her for a bodycon dress. She proceeds to tell her " the hoochie momma dresses are over there". I spoke with 2 sales managers and the store manager in which I feel as if they were listening to me because it was protocol but was trying to defend her actions or justify her word. My child was racially profiled and she was very offended. This entire situation discussed me. My daughter attends a very diverse school and work in a very diverse environment. We are very accustomed to dealing with people of different ethnicities. I will not stop until I feel justice is served.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.