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Business Profile

Hair Care

Hadya African Hair Braiding & Barber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the beginning Hadya told me they could do my hair with alopecia. I showed them the style that I normally wear in braids. Her and another woman said yes. When it was time to pay and leave she told me she could NOT style my hair the way I wanted it. She also stated that she doesnt even have the supplies to do the style that I wanted. I paid $205. She literally lied to me the entire time. I have witnesses. I usually get my hair braided in ********** and I showed them pictures of how to cover the thin area. They told me they could but in the end ****** told me no one could do my style and they still expected me to pay the $205. I would like a refund.

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