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Business Profile

Internal Medicine

Dr. Alan M. Babb, MD

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 10, 2025, I had to take my mom (******* ********) to Dr. **** M **** regarding her disability. I've never seen nor been in an office of business, much less a DOCTORS OFFICE that looked like a pig pen! His office was GROSS!! He had trash all over the floor and paperwork from one corner of his office to the other. He had the radio blaring, and dust was everywhere! Upon arrival, I got the wheelchair out of my car and rolled it up to the passenger door, and got mom seated. I rolled her all the way to the end of the building so I could access the ramp. Once we got on the ramp and almost at the office door, we noticed it was a dead end. So mom had to stand up and walk down 4 steps. Mind you, there were no rails or anything to hold on to. As she stood up, she lost her balance and fell HARD on the concert. I managed to help her get up and get down the stairs and back in the wheelchair. By this time, she was hurting and could barely walk. Once we got in the office, the doctor told her to sign in and have a seat. I told him they needed a ramp, and his response was, "WE DONT HAVE ONE!" Then I told him that my mom had fallen, and he responded with,"JUST HAVE A SEAT! Once he called her back, he refused to let her use her wheelchair and made her walk to the exam room and then down the hall for an eye exam. He was VERY RUDE and hollered at her like she was a dog!

Dr. Alan M. Babb, MD is NOT a BBB Accredited Business.

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