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Business Profile

Nursing Home

Montgomery Health and Rehab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nursing Home.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted to 2 days after my accident and was asked did I receive and my injuries. I replied yes and was told this center was offering rehab free until I get my settlement. So I attended and was asked at my first visit numerous of times did i want to sign with ******** ********** The law group had an assistant there with her own office, and she continually tried to get me to sign after I repertory told her I didnt want to. After I left out of her office I was called to the office manager of the rehab building office and he did the same. He told me its my choice and that **** job was to get me feeling better again. So I did rehab for the first day, then the next visit the office manager called me in his office again and tried to get me to sign with ******** law group, I told him again i did not want to he gave me some papers to sign that I will be attending 12 visits of rehab and medical release form. And he told me again I not forcing you to sign and that his main focus was to get me better. The 3 rd visit I signed in and he called me to his office again and said his manager said if I do not sign with ******** ********* that I cant attend rehab there anymore. He gave me no termination papers or anything, so I got up and left. This place is a fraud and I should have a explanation of why I was contacted to attend and told I didnt have to sign with ******** and 3 visits later I was told either sign or you cant attend anymore. The two visits I had shouldve be charged to me or the at fault insurance company because of this fraud and its need to be reported so I wont happen to anyone else!!!

Montgomery Health and Rehab is NOT a BBB Accredited Business.

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