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Business Profile

Concrete

Affordable Concrete Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/30/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** ****** came to give me an estimate for work on July 19, 2022. He was very nice and helpful. He even came out twice to get a better look. We talked and agreed on the work. Part of the cost was a trade for the design of a new company logo and a large metal carport be said he wanted for his new home. This was his suggestion, not mine, but it seemed to be a great deal for us both. I worked on the logo for a couple of days. I gave him photos promptly (but nor the file itself). He said he was very pleased. He was supposed to bring paperwork on a Friday and start the job the following week. Then he just completely disappeared. I called and texted and used facebook messenger. After a week, I saw a post on his facebok page and commented asking what happened. He claimed he would get back with me when he was caught up. He never did. I called and texted a few more times, but he did not respond. I would have understood needing to do a bigger job first or personal issues, but the complete lack of contact is very unprofessional. We had a a verbal contact and he backed out with no warning or explanation. Business owners should not feel entitled to behave that way, but they do because customers have no recourse for poor treatment.

Affordable Concrete Contracting is NOT a BBB Accredited Business.

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