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Business Profile

Home Improvement

David Scogin Home improvement

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    David's work was subpar at best and there is a lot done wrong. There's a repeat pattern on the vinyl flooring on the porch that his employee installed. They dropped tile and it damaged the flashing around the base of the porch wall and wouldn't fix it. They took down the down spout on the gutter and never put it backup. He scratched the new bathtub. Plumbing under bath vanity wasn't vented septic odor.The 220 outlet in the laundry room was installed inside the bottom of the wall with room around it for mice and rats in enter. He never labeled the electrical box. They installed to cabinet over the top of the electrical box instead making it fit inside the cabinet like he said he would. I told him I wanted it moved but he said he'd make it work and he didn't. I have to take down the cabinet to get into the box. He installed the vanity countertop and didn't cut it to fit. I asked him to fix it because there was a gap and he wouldn't. He installed the kitchen cabinets and they didn't fit so he pushed the countertop into the wall. The flooring they installed is not put together correctly and has a crack going all the way across the kitchen. His brother tried to fix but couldn't. I can't get them to answer their phones or return my calls. His cabinet maker, *** ******, delivered the cabinets and didn't include the wood decoration that goes over the window between the cabinets, the shelving was never installed, the cabinets aren't trimmed out. The doors on cabinets were never drilled and door k**** weren't installed. We paid David the full amount in advance for *** ****** to build our cabinets 6 months ago because **** said that's the only way he would build them for us. I'll have to have all this repaired and bring David to small claims court. The kitchen wall trim was never installed. Kitchen outlets between the cabinets are to high.

David Scogin Home improvement is NOT a BBB Accredited Business.

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