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Business Profile

Apartments

Asthon Way apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:01/17/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In October 2022 she knocked at my door and I told her to hold on because I was not dressed, and I'm in a *********** she proceeded to put her key in the door as if I didn't tell her to hold on. She came in with a male which was maintenance and I told her from my room I told you to hold on because I was not dressed she then replied oh that's okay I have a key. Which is 1 a violation of my privacy. ********** she called me to the office and was very rude telling me that another tenant told her that I had 9 people at my unit, and that she tried to make me sign a write up about a vehicle that was no longer parked at my unit, and I don't sign the write up because I told her to go look to see if she see a vehicle parked at my unit she yet then to refuse to do so. Then she spoke on inspection for the units which she would mail out notices about that. On ********** she called me and asked me could she come into my house to do a walk through or inspect my house without a written notice and I told her that I am in the bed sick today give me a couple of hours to get myself together and come back and she told me no that the lady wouldn't be here long that she will just come back on Monday which would be ********** but she still yet to send out a notice to let tenants know of this inspection. She is really violating my privacy and rights.

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