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Business Profile

Locksmith

Brian's Locksmith Service, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Brian's Locksmith Service, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Brian's Locksmith Service, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Colton C

      Date: 01/08/2024

      I was told the cost would be $250 for one $300 for 2. I agreed to these terms and waited.5 hr later I get a text saying on way 35 minutes later I get a call: unable to find a key code - an extra $50. And tagged at the end of this last minute adjustment to our initial agreement was an extra 4 hour wait as the job he was working on ended up being more time consuming than originally planned. Im no idiot. I know a more local call took priority over me who had already spent a all day of my personal time waiting. when youre charging someone that much money for a job you perform routinely, you can afford to do right by people and handle their emergencies in the order they are submitted/happen.I reschedule for the next day. an hr late. uses my landlords extension cord (go buy you an extension cord dude. Your responsibility to keep in ur possession the tools necessary to do ur job. I didn't charge a rental fee but at least he didnt charge another last minute $50 extension fee. What kept me calm and cool and even excited was knowing my old key (which had been ran over by a car and no longer had remote function) would be replaced and with a backup too. To me, that made the $300 worth it and the $350 bearable. once the job is finished and he has me send him payment via cashapp, he hands me the keys I just purchased for $350 and a day and a half of waiting around on *****'s Locksmith Service he hands me 2 basic a keys with the cheapest little label attached to a small keyring. $350 paid and no remote control for my trunk and door locks. Reason cited was the parts have to be ordered from *****. That is not my problem. That is your problem and you should deal with it instead of failing to provide what has always been standard especially for that high a price. I had a key made last year in ********** for less money and it had a remote. That is a ridiculous price for a basic key and you are dishonest for not being upfront about what to expect for your overpriced bad business.

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