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Business Profile

Towing Company

Faulk's Auto Parts & Wrecker Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, I was physically assaulted by the owner of Faulks Auto Parts and Towing. I paid $250 to pick up my vehicle after it had been towed, and upon inspection, I noticed that it had damages and warning lights on the dash. The vehicle was in excellent condition prior to being towed. When I asked about the damages, the owner used vulgar language and told me to leave. The situation escalated, and the owner pushed me to the floor. I have taken the necessary steps to file a police report and am deeply concerned about the damages to my vehicle. I have every right to be upset about the situation. I demand a full refund, and repair of my vehicle. I would request his shop will cease operations. He has no right to put his hands on an upset customer. His building is zoned for residential, but he’s tuning a business there. It is time for redevelopment on his property! Times have changed.

Faulk's Auto Parts & Wrecker Service is NOT a BBB Accredited Business.

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