Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pool Remodeling

Pool Scapes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Remodeling.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngela B

    Date: 05/27/2023

    1 star
    Stay away. He is a con man. Signed a contract stating eight weeks. Two years in, he finally somewhst finished. It looks like $#@! and the pool won't hold water. He does not have a contractors license either. Stay far away from this joke. He doesn't deserve one star, but it made me leave something.
  • Review fromAlan S

    Date: 05/20/2023

    1 star
    The owner is a con artist. He has had several construction businesses, and has ripped off people with every one. He takes the money and runs.
  • Review fromChris M.

    Date: 05/17/2023

    1 star
    We were having a party and wedding on our back porch in May. We met with Pool Scapes (*******************) on March 27th to see about getting an outdoor kitchen and fireplace put in before the party. We met with him and looked at pictures of his jobs and gave him a deposit to start in three weeks for an outdoor fireplace and kitchen. He told ** it would take 3 or 4 days per section. After several excuses, on Friday April 29th, I told him we needed to cancel the job if it could not be started and completed within two weeks. He said he would see what he could work out and let me know. On Monday May 1st, he sent me a message that morning that they were getting everything, and they were going to work through the weekend and would finish it. They did show up and start. On the next Tuesday, I told him I was concerned that they were not going to finish the project based on the work that had been completed, and pointed out that the fireplace they were working on looked crooked. He basically told me they had to adjust it and that they had built 100 fireplaces and it was built straight. He also reassured me it would be completed in four days and on time. The next morning, the ***** agreed it was out of alignment and told me he could make some adjustments to straighten it up. Over the next seven days they showed up 2 days. ***** would not come to meet with ** and would not show up or take our calls. At this point, its May 17th, the wedding is in three days, we have been left an unfinished project with debris and bricks lying everywhere. He has turned what was going to be a beautiful venue into an unfinished construction site. Yesterday, via text messages I had to tell him not to come back and we would be filing suit. I do not expect to recover anything as I have found several lawsuits and tax liens on record against him. Based on my experience this company is a sham and I would stay as far away from this man and company as possible.
  • Review fromRebecca B

    Date: 02/17/2023

    1 star
    Pool Scapes owned by ******************* took over construction on our "********************* " pool. After Halloween He started working on the pool really well. However, A week before Thanksgiving he informed us that he had a couple of jobs to finish before Christmas. That was the last time any work was done on our pool. He always had excuses for not working on our job. Then the lies started "sound familiar". He told us he had ordered our pool liner and lights. That never happened. To make a long story short we did not get what we paid for. Be very careful who you hire. I do not recommend Pool Scapes. On the lighter side He said I was mean to him, and it hurt his feelings. That's what happens when you ghost someone who has paid you money to do a job.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.