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Business Profile

Pain Management

Alabama Pain Physicians

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management.

Complaints

This profile includes complaints for Alabama Pain Physicians's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alabama Pain Physicians has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/30/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My grandmother *********** has been going to this practice since September of 2023. She first started out seeing *********************** who has countless times ignored her concerns with pain. They know that she has chronic pain and so much more. She gave my grandmother patches that broke her out on her skin and when my grandmother told her about the issue she rudely ignored her and sent in more patches that were stronger. My grandmother ************ has beautiful skin which has never had any scarring so when we see something is wrong we take concern. Next she gave my grandmother a brace that was over $1,000 which almost cost her her insurance. As a senior citizen who receives assistance every month for medical supplies, the insurance company was very concerned themselves. So they wrote my grandmother and also wrote ******************. The brace did more harm than to my grandmothers knee. As I recall an oath was taken to do no harm to patients etc. and all this practices employees are doing is harm. I am not the first one to complain. Now after months of her getting this obscene treatment she finally received a different doctor. Who is no better because she went up on medication that has made her sick, sleepy and she cant even drive or engage in activities as it is. She also sent in the same patches. I have called and complained to the office and also told them about the concerns that I have but I to am being ignored.

    Alabama Pain Physicians is NOT a BBB Accredited Business.

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