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Business Profile

RV Equipment

Crabtree R.V. Center

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Chris J

    Date: 04/02/2024

    Update 4-2-2024 Crabtree Rv took the Rv before I bought it into the shop but refused service for the new Heui pump recommended by Peterbilt and they installed a used one instead. I haven’t put 300 miles on this Rv because they installed a bandaid to just sale it. The Engine protect light has kicked on since a week after I bought it. Lance and the owner refuse to do what’s right and told me it was UNCHRISTIAN like for me to leave a review!! One should look deep into the mirror!! Again buyer beware of this kind of used car salesman trickery! After weeks of leaving a message with no response I finally got a call back. I went down and test drove a 2006 Itasca ellipse 40’ Diesel pusher, Greg was my salesman. I asked during the drive what a noise was, Greg said it’s just part of these RV’s. I asked has everything been gone over and checked he said absolutely! One would think a place like Crabtree would do oil and filter changes and other routine maintenance items before they set it out for sale. But no I found out all this after I purchased it. The noise I heard was the bushing less swaybars clanking .I also found out that the steering stabilizer bushing are shot, the belt on generator hasn’t been changed 1,887 hours. That’s a mere $1,200 charge to change the belt. I called the GM Chris ****** &told him what I had found out just 2 weeks after purchasing it. He said sorry about your luck!! One of the service guys said he would get me some new bushings. I drove an hour back to CT to pick them up and got back to my mechanic and they were too big to fit on. Another trip to the freightliner store & out of pocket expense again. I’m never going back to Crabtree RV because Chris ****** isn’t a honest person & Greg isn’t knowledgeable and didn’t want to take much time with us as customers keep being sent out to maintenance crew for details. the other people lie & say they did things they didn’t ! I would go else where if you want a trustworthy & reputable RV company to deal with!

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