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Business Profile

Plumber

C&T Precision Plumbing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromKendall C

    Date: 11/14/2023

    1 star
    I cannot even explain how horrible the communication is with this company... I don't recommend them unless you want to follow up every day for 3 weeks and bend over backwards to get your services completed. Oh, and don't ask for an itemized copy of your invoice. You won't ever receive one. I could go on for days about how unprofessional this company is. Hateful. Rude. Doesn’t respect your time. Just save your money, hire another company.
  • Review fromMichael H

    Date: 11/02/2022

    1 star
    C&T Precision Plumbing in Bauxite AR 72011
    Customers beware of their unethical business practices!
    Around 10:30 PM on 08/29/2022, our home's bathtub filled up with raw sewage.
    I called for every 24-hour plumbing service in our area only to receive a phone call the following day at 7:30 AM stating that C&T Precision Plumbing in Bauxite, AR was on the way.
    After receiving a call at 7:30 AM on the morning of 08/30/2022 from C&T Precision Plumbing in Bauxite, AR, more than an hour had passed, and several other plumbers had been calling, but we told the other plumbers we had someone else on the way. We received two different calls from C&T Precision Plumbing in Bauxite, AR saying their equipment was broken and they would be right over. Reflexing back, it was obvious that C&T Precision Plumbing in Bauxite, AR, was only stalling us knowing that other plumbers would be calling as well.
    It was after 1:00 PM before Chris H*** of C&T Precision Plumbing in Bauxite, AR, showed up. Mr. H*** was very rude and complained his back was hurting; the ground was so hard to dig in and about a few wasps in the vicinity. I sent my wife to buy a can of wasp spray, and I dug a hole about six inches deep to expose the schedule 40 sewer line to our septic tank. When he finally cut a small hole in the pipe, sewage poured out, and Mr. H*** was scooping up the raw sewage with a cup and just slinging the raw sewage in the yard close to where he was lying down and at our front door. Mr. Chris H*** ran a plumber’s snake maybe 12 feet and said, “see, I’m in the septic; it’s the field lines that are bad,” he was onsite for less than an hour onsite.
    Mr. H*** went to his truck and presented me a carbon copy of a receipt with the description of services that was obviously marked out with a blunt object. The total bill was $379.50 The following day. We called a septic company, who said the clog was before the septic tank. To this date, we have yet to receive a refund as promised by C&T Precision Plumbing.

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