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Business Profile

Auto Warranty Plans

Yellowstone Warranty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Plans.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought my daughter an auto extended warranty. Yellowstone warranty, turns out to be totally a fraudulent set up company to fraudulently ripped people off. Then resubmit your auto warranty as a different warranty at triple the price with no coverage, powertrain. Minneapolis dispute with my credit card company, ***** *****. Still have issues with that. Finally, after months of investigating found out through the company that administrates this guy’s contracts that he was fraudulent from the website to the auto dealer authorization numbers for contracts. Company that administrates his contract is care guard Auto warranty supervisor **** **** verified the company is totally fraudulent And use unauthorized numbers obtained their company use. Yellowstone warranty even Yellowstone auto dealer which is the fraudulent company addresses are fraudulent or Are fraudulent.

  • Initial Complaint

    Date:05/28/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The customer service number is fake! I bought a comprehensive service plan. They submitted it as a power tran far less than what I bought.. I can’t get them on the phone.

    Welcome ******
    Thank you for being a part of Yellowstone Warranty.
    Please review your account details below to ensure everything is correct.


    For questions please call (**** ********


    Account Details

    Contract Number: *** ****** Contract Start Date: 3/26/24
    Contract End Date: 3/26/30
    Contract Term: 60 months (5 years)
    Free Months: 12
    Total Months: 72
    Contract Waiting Period: 30 Days


    Customer Details

    First Name: *****
    Last Name: *******
    Phone: * ***** ******** Email: ****************** Address: **** ********* ** ******** ******** ***** 

    Vehicle Information

    Vehicle Year: 2014
    Vehicle Make: Hyundai
    Vehicle Model: Equus
    Vehicle Mileage: 130000
    Vehicle VIN: ***************** 

    Plan Breakdown

    Plan Type: comprehensive
    Plan Price: $3,138.00
    Discount: $750.00
    Total: $2,388.00
    Number of Payments: 12
    Monthly Payment Amount: 199.00
    Payment Due Date: every 26th
    Payment Processor: "******* ******* ****"
    Plan Mileage Allowance: unlimited
    Deductible: $0
    Addons: none


    CLICK HERE TO VIEW CONTRACT DETAILS

    Have questions? Call us 24/7 at ***** ******** Yellowstonewarranty.com
    *** ** *** *** ************ ** *****

  • Initial Complaint

    Date:04/16/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2/28/24 $199.00 03/26/24 $998.00 The insurance was not starting until 03/30/24. It was cancelled on 03/19/24. Yellowstone warrenty will not return my call.

Yellowstone Warranty is NOT a BBB Accredited Business.

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