Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Repair

Staley Glass Company, Inc.

Reviews

This profile includes reviews for Staley Glass Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Staley Glass Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrian H

      Date: 07/23/2024

      1 star

      Brian H

      Date: 07/23/2024

      Bad experience with Staley Glass Company we paid over $2,100.00 for frameless shower doors. Young man comes to the house gets measurements of shower , some days later 2 boys come to install, a couple days later we notice the over gap narrows from top to bottom. We reached out to Staley about the issue their reply our shower walls aren't square so the doors won't look like the doors we picked off show room model. I would like a refund they can have the doors back. They should have informed us them particular doors have to be on a perfectly square wall to achieve the look we saw on their display. Consumers shouldn't have to go through this. I have to select a star rating Staley Glass Company does not deserve a star

      Staley Glass Company, Inc.

      Date: 08/05/2024

      In response to a recent review, I would like to include a quote from the text received from Mr. Hayes on June 7th "Thank you for taking care of that so quickly. It is better now, we love it, great product and great work, thanks again."
      The customer's home, like many, has wall that are out of plumb. For any shower door enclosures this can be handled by a custom fit. The custom fit is achieved by ordering the glass panels out of square to handle the wall imperfections. His were installed and his doors operate and function properly. His comments are that the glass line up is not perfectly linear. All information was given to the customer.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.