Reviews

Review Details

• Review fromSarah E

  Date: 05/14/2023

  1 star
  I was excited to find a place here in town where dogs could actually play with each other instead of being stuck in a kennel all day. Although the facility looks clean and the staff I met were friendly, I experienced multiple issues with my rescue after trips to Camp Diggity Dog last year. I used day care services a few times prior to boarding her for 2 nights (partially per their requirement to board). The first trip was fine and she came home exhausted. But she also came home covered in fleas despite being on an internal preventative.
  Prior to boarding, we had worked on her food aggression for about 8 months and it was no longer an issue. After boarding for 2 nights, she was worse than before she ever went. Over a year later, I am STILL working on fixing this issue. The few times I took her to daycare (and boarding), she came home with fleas (I have NEVER had fleas in my home). She ALSO came home with kennel cough which required medication. Both issues seem to be ongoing (I've received several emails regarding kennel cough breakout notices). After boarding, I took her to daycare one other time. She was TERRIFIED when I dropped her off, so much so that they had to carry her to the back. For these reasons alone, I will NEVER take any of my dogs there again.
  Their prices are also ridiculously high. They only offer a daily flat rate for daycare regardless of how many hours they are there. They also charged me a late pick up fee after boarding which they did not tell me about. When asked how late I could pick up on a Sunday, I was told the time but there were NO mention of the after hours pick up charge. I think it was another $25.
  This is also not the place for the common dog owner. This is a hoity toity place full of expensive pure breeds. Even the owner is a breeder despite resharing social media posts from our city's animal services division encouraging adoption and spay/neuter. It's all about the $$$....