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Business Profile

Blinds

Blinds 'N More

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Blinds 'N More's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blinds 'N More has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/17/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed order for shutters with ********* ******, owner of Blinds n More, on Sept. 6, 2023 and made a deposit of $1500. Told delivery would be eight weeks or possibly a few more. Shutters finally delivered five months later on Jan. 26, 2024.
      No hinges!
      ********* asked to wait a few weeks for arrival of hinges. Two months later, March, still no hinges and realized shutters were not to specifications to which she concurred. Asked they be removed and money refunded. Removed shutters from my home but refused to comply as to refund. She asked for patience and more time to check with her supplier. I agreed to a month. It has been another three months since she picked up the shutters and nine months since I placed the order. Nothing has been resolved, no contact, no refund.

    • Initial Complaint

      Date:11/09/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ********* ******* of Blinds n more came to my home and measures for white wood blinds for my home. This was on September 8, 2023. She gave me the estimate and wanted a deposit for half. I gave her more than that. I gave her $ 1,259.34 with a balance of $ 1,000. To keep the math simple. I wrote the check for the $1,000 and it is sitting on my desk. I called ones a few weeks ago and she expected them any day. I called yesterday. She told me the Wanda were on back order. I reminded her mine did not have wands. She said she would call me when she got home. Well no. Now she won’t take the calls. Please help. Thank you

    Blinds 'N More is NOT a BBB Accredited Business.

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