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Business Profile

Tree Services

Minton's Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Wesley Minton tree service does not keep his word on things that he tells his customers. He cut down some trees for several neighbors in my area, one set of neighbors he never finished the job. The other set of neighbors he didn’t fix the fence. He did no service for me, but he promised me twice that he would come and fix the yard …. After putting ruts all over the yard everywhere. He has not come back to fix it. The people I have mowing my yard is having a difficult time mowing because of how bad the yard is all tore up. I personally have tried to call and leave messages for him to come back to fix my yard with no luck. He and his crew also had multiple fires going while it was extremely windy and they just up and left the fires to burn out. … well unfortunately, I am the ones that had to go out to watch the fires and put them out. I should not have had to do that. Also the people who mows my yard should not have to fix it. To my understanding he is not reliable. He quotes a price for a job gets out there to place for the job, collect payment, and leaves. I’m not giving him any starts, as a matter of fact I would give him negative stars if possible. I’ve been told that he would call me back. I’ve been told he would come fix the yard correctly to make it look like nothing happened to it. I never gave him nor his crew permission to damage the yard, nor to burn. I expect him and his crew to come and finish the job. I will not pay him to fix the yard when he and his crew tore it up. I’m also certain that the neighbors want there service that they paid for to be finished also. I myself have been more than patience with Wesley Minton, to keep his word, but now this has gone on long enough, and I expect to see the yard fix and correctly. I have multiple pictures of how my yard looks after he and his crew tore it all up.

Minton's Tree Service is NOT a BBB Accredited Business.

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