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Business Profile

Auto Repairs

Supreme Auto Repair Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my 2012 ram 1500 truck to supreme auto repair on the evening of March 7. I was told it would be worked on the next day and repairs would be made on Friday and it would be done Monday at the latest....it's been 39 business days and it's still not running right....its actually worse. ***** hasn't been very informative at all...in fact he's lied about everything up to this point...he's told me it would be done on numerous occasions and to no avail. He has had numerous vehicles in his shop since mine and even a couple I know about that weren't even charged for repairs ...all the while my truck was sitting torn apart to the point I couldn't even have it removed to take to a different shop. I paid him $500 because he said it was ready on day and it was running. All of a sudden it wasn't running and he kept the money. I feel like he didn't know what he was doing and didn't want to tell me that. I'm so frustrated and don't know where to turn.....I hope you can resolve this issue and not let him screw people around like he did me...

Supreme Auto Repair Inc. is NOT a BBB Accredited Business.

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