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Business Profile

Car Sound Systems

Kasey's Custom Audio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Sound Systems.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** messaged me needing money and asked if I needed any car audio stuff; I sent him $40 to help get his water turned on and he said he would put it as credit for an alternator that I needed that he said was new. I met with him later and he told me first he would install it for me for the remainder of $260. When I paid him he no longer wanted to install so I put it on the way he told me to. It didn’t work, so I messaged him asking if it was good and he said maybe it needs something changed out inside , that he could order for me: but he could not refund me my $300. I purchased a new one from another place for $518.00 so would be awesome if I could return this and recieve my payment back.

Kasey's Custom Audio is NOT a BBB Accredited Business.

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