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Business Profile

Sewer Cleaning

Roto Rooter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewer Cleaning.

Complaints

This profile includes complaints for Roto Rooter's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Roto Rooter has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Roto Rooter

      PO Box 7226 Sherwood, AR 72124-7226

    • Roto Rooter

      21 Collins Industrial Pl Ste 5B North Little Rock, AR 72113-7063

    • Roto Rooter

      PO Box 13264 Maumelle, AR 72113-0264

    • Roto Rooter

      6743 Alma Hwy Van Buren, AR 72956-7221

    • Roto Rooter

      9022 Landers Rd Suite G North Little Rock, AR 72117

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/13/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called this company for a plumber to come out. The plumber called back asked for my address. I called the company back over and over because the plumber never showed up. Waited since the return call from the plumber 9 30 p
      M.. I assumed since the plumber called me from a 24 hr service and gave us a quote and asked for our address he was coming. I called several times Noone showed or returned my call.
      His phone number **********. Noone answered calling back to make sure he's coming. Very aggervating when your toilets are both backed up. I felt like my tine was wated thinking my.toilets were getting fixed. They could have at least called back said they could not show.
      The other I called roto rooter.

      Business Response

      Date: 02/13/2023

      Feel free to call us back. ************ we didn't provide service to you so this is an outlandish way to voice your concerns rather than calling us back to get this handled for you.

    Roto Rooter is NOT a BBB Accredited Business.

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