Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fire and Water Damage Restoration

SERVPRO of Fayetteville/Springdale

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review frommelissa F

    Date: 11/07/2023

    1 star

    melissa F

    Date: 11/07/2023

    They will steal you blind. We got charged for work they didn't do. They damaged our asphalt driveway and would not credit it on our account. They noted that they did not do the work and showed a credit on itemization but would not credit our account. They will not negotiate or talk to you about your account. You either pay it or they will put a lien on your property.

    SERVPRO of Fayetteville/Springdale

    Date: 11/13/2023

    Mrs F******,
    We investigated your concerns and came to a mutually agreeable conclusion last week. We hope this addresses any issues and feel free to reach out if you have any questions or additional concerns. We appreciate the opportunity to be a service provider for your mitigation needs.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.