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Business Profile

RV Dealers

Springdale RV

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tracy W

    Date: 06/18/2024

    Please see their full response on Google for their response.
    Took my fifth wheel here and asked them to go through it thoroughly and repair as I was not going to be able to haul it back in for repairs. They had it for an entire month. When it was picked up the battery was dead and the tires were low. When I got it home and plugged a fuse got blown. A licensed Rv tech came out and found burnt wiring in the fuse box and the 50amp receptacle had a broken ground (see photo). When I turned the air on it began to smell hot and it was 100% non functioning, which must be replaced. This was supposed to be my full time residence, but now it is inhabitable until it can be repaired. I have made calls to Springdale RV and they have yet to call me back.
    REPLY RESPONSE:
    It was brought to you on April 24th. My appointment was for May 15th.
    We spoke in detail to someone there after it was dropped off and mentioned the anode because we knew it needed repaired in addition to using a fine tooth comb to make sure that all appliances and everything was working appropriately. As we were not going to be able to move it once delivered.
    Take a look at your phone records again as I called on Friday June 14th at 2:33. And was told that someone would be contacting me.
    Instead of reaching out to me to discuss you chose to call me a liar. I would have removed the review if you would have but now I will be contacting the BBB. And I will ensure that everyone that I know knows that your customer service and work is trash.

Springdale RV is NOT a BBB Accredited Business.

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