About

Local BBB:

BBB Serving the Pacific Southwest, Central & Inland California

BBB File Opened:

2/7/2006

Business Started:

1/1/1998

Business Incorporated:

1/9/2014

Type of Entity:

Corporation

Business Management:

Mr. Bryan J Gauthier, Manager

Ms. Tammi L Gauthier, Manager

Additional Information

Refund and Exchange Policy

All returns for refunds/exchanges must be made within 14 business days from the invoice date DEFECTIVE returns can be returned directly to Something Better Corporation within 14 business days from the invoice date, at Something Better Corporation's discretion for: credit, replacement, exchange or repair. All NON-DEFECTIVE returns are subject to a 30% Penalty. Any returns (Defective, Non-defective returns) not returned in "like new condition" including missing the original box, packaging material, contents accessories or manuals are subject to a 30% restocking fee. All sales on any training provided by SBC whether by Hands-On, DVDS & Videos or Both are FINAL!
The Customer pays shipping for all returns to Something Better Corporation. Something Better Corporation recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection since Something Better Corporation will not be responsible for any damages to the returning shipments. If merchandise arrives damaged, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package, make sure it is noted on the carrier's delivery record in order for Something Better Corporation to file a claim. Save the merchandise AND the original box and packing it arrived in, notify Something Better Corporation immediately to arrange for a carrier inspection. If you do not notify Something Better Corporation of all damaged goods within the first 3 days of arrival, our normal return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Expected turn-around-time for all exchanges is 30 days. Although Something Better Corporation will strive to process claims within 4-5 business days, shortage of inventory, overload or other special circumstances might delay the process. For replacements, Something Better Corporation ships back to the Customer via UPS Ground in the continental US. In non-continental US, customer pays for shipping both ways. All claims for shortage, manufacturer's defects, or shipment error must be made within the first 3 days of arrival. A copy of the invoice must be included in returning package. Shipping charges are non-refundable. For credits or refunds on returns, the latest prices less shipping/handling charges will apply. Physical damage will void all warranty
Under no condition will Something Better Corporation.com cross-ship any item.
Something Better Corporation reserves the right to swap with the equivalent product for all replacements and exchanges in the event Something Better Corporation is in unable situation to supply with the same products.
ALL SALES ARE FINAL FOR HANDS-ON TRAINING CLASSES.

Other Resources

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105
Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599
http://www.azroc.gov

Business Categories

Training Program, Decorative Concrete, Decorative Concrete Contractor, Wall Coverings, Vocational School