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Business Profile

Boat Repair

Superstition Marine LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1 10 25 I took my boat to superstition marine couse it was not running properly spoke to *** at front desk said he would look at it and get back to me 2months later after not hearing from them I called and he gave me a bunch of excuses he called back few days later and told me it needed a new fuel pump and it would cost 1800 dollars to fix .I agreed to replace the fuel pump waited 7 weeks with no response from them finaly I called to complain and they called back in a week said it was done . I took the boat to the lake and it was exhibiting the same issues as it was prior to taking it there .I tested to old parts that were given back to me to find there was no problem with them and asked for a refund of my money and was told no with no offer to save the problem.

Superstition Marine LLC is NOT a BBB Accredited Business.

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