Reviews

Review Details

• Review fromDanielle T

  Date: 05/27/2025

  1 star
  Absolutely appalling care avoid this facility at all costs.If you value the life, health, and dignity of your loved one, do NOT send them here. The care (or lack thereof) that our loved one received was beyond unacceptable it was negligent and dangerous.We had to be there every single day to advocate for basic care. Nurses failed to assess him properly, medications were not administered on schedule (including pain meds), and calls for help were routinely ignored. Staff admitted their food has no nutritional value, communication within the facility was practically nonexistent, and phone calls even from outside doctors went unanswered for days.Despite showing obvious signs of vascular distress (purple toes, pain up the leg, cold to the touch), the staff continued pushing him into physical therapy. Only after a cardiologist stepped in and contacted a vascular specialist did anything happen and even then, the vascular office struggled to get in touch with the facility. He was finally sent to the *** where he needed an *************************, received multiple blood transfusions, and was found to have a fungal infection and severe anemia all of which had been ignored for weeks.Administration showed concern only when he was sent to the hospital. We were told someone from the board would follow up they never did. We followed up and were ignored. No accountability. No compassion. Just silence.Our loved one passed away due to the prolonged suffering and neglect endured at this facility. We are devastated, and we fear for the other patients still there.Please there are better places. Dont make the mistake we did.