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Business Profile

Mailing Services

The UPS Store #6220

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAlan H

    Date: 04/03/2025

    1 star

    Alan H

    Date: 04/03/2025

    You need to fire the owner/manager of the *** pack and ship store. Absolutely zero good customer service she doesn't want do her job correctly. She was rude and they need to find someone else that's polite.

    The UPS Store #6220

    Date: 04/05/2025

    Mr ***** arrived with equipment to be returned to *****. We are not familiar with ALL 196 programs provided by Corporate so we were having trouble with the return process. Mr ***** contacted Cigna and we were able to get all the equipment Cigna required to be returned taken care of. I even wrote on the shipping receipts for him what was in the packages so he would know which package contained what. Mr ***** was hot happy when he walked into the store and was annoyed we were having trouble processing the equipment. He was also rude to his father AND rude to my employee when she was having trouble with the process. I am not sure how I was not doing my job correctly. I tried to keep calm as Mr ***** was very angry we could not just take the equipment and be done. There was an extensive process for each piece of equipment returned- 2 monitors, 2 stands, 2 telephones, a modem and a docking station. All needed to be processes separately.
  • Review fromGayle A

    Date: 02/12/2023

    1 star
    Package ordered through ******* case of noodles notified originally to "receive and on truck on itss way" never arrived and next day "on its way never received" to my site at a very small RV Park in Cottonwood Main Street physical address clearly marked. Filed a complaint with no response using BBB form.

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