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Business Profile

Cannabis

Ponderosa Dispensary
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ponderosa Dispensary's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ponderosa Dispensary has 4 locations, listed below.

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    • Ponderosa Dispensary

      Chandler, AZ 85226-2654

      BBB accredited business seal

    • Ponderosa Dispensary

      9240 W Northern Ave Ste 103B Glendale, AZ 85305-1126

      BBB accredited business seal

    • Ponderosa Dispensary

      363 N. Main St Florence, AZ 85132

      BBB accredited business seal

    • Ponderosa Dispensary

      318 S Bracken Ln Chandler, AZ 85224-4700

      BBB accredited business seal

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • David V

      Date: 07/18/2024

      A Very Rude Staff. *************, *********. This Place does not belong. I heard the Manager say, and I quote,"The Customer being rite has been an Outdated Policy since the 1940s". Also, While being asked about a simple rule in place that the customer found confusing, the Same Manager first said that he DID NOT make the rules. When asked who did, so that the customer could appeal to them, he was told that they are no longer employed there. So, the Customer asked the Manager, Why are we following a rule that seems to make no sense set in place by people that no longer work here? The Manager stated, that he now is the Maker of the rules. Then the Customer asked him then to consider re-evluating the rule, as it truly does not favor the customer and can find no other business that operates with such a rule. The Manager then states," That's Above my Paygrade" , completly nullifying what he had just said about him being the Rule Maker and basically wasting Time and Energy for No Gain. When the Customer stated that he would not be coming back because of the way they operate, only then, did this Same Manager pick up the phone and threaten to call the police on the customer who was already leaving. The Manager was just yelling and I quote "Your 86ed Man , Im 86ing you From all Pondys". By the Way, the Customer was just Returning a Completely Un-Used Item that did not Operate Correctly. One that they had sold to the customer the day before.A truly Un-Professional branch with a Completly self absorbed Management.Hopefully the Ownership is more then the Sum of these Parts or I dont think Ponderosa/PONDYaz will remain in *******, no Less on ***********, for much Longer. And if the Ownership can even be pleaded with, to just check the ****** then they will see for themselves, how the business is Running Good Paying Folks Out.A Manager that says, "I DONT CARE" while also giving the Customers No Resolution is not a Real Manager, maybe even, for a Not Real Business. ****** It

    Ponderosa Dispensary is BBB Accredited.

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