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Business Profile

Cleaning Services

Streak Free Cleaning Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Melissa G

    Date: 09/08/2024

    Highly unprofessional, I scheduled my cleaning services on Friday to be completed on Sunday. Come Saturday a technician showed up at my door to do the cleaning. This I was not upset about these misunderstandings take place. I went back to my email and reconfirmed the booking was indeed for Sunday. I also received a text message confirming the booking and it was incorrect as it was for Saturday. Since I resolved it with the cleaner I didn't think any additional follow up needed to take place. Wow, was I wrong! The day the service is supposed to take place after calling and texting I didn't hear anything back until over an hour after the time the technician was supposed to be here. I received a text message from the scheduler explaining the cleaner was running behind. This conversation turned quickly when she informed me her cleaner wouldn't be to my home for another 3 hours past my original booking. I asked if she could give me a call so we could cleat matters up but, instead she texted me telling me my service was canceled and that she was sending me a refund. Awful handling on the management, poor time management for the cleaners and no one wants to take responsibility. Additionally, there are many reviews like mine on **** however, it says this business is closed. It is not closed and this will keep happening unless ****** is made responsible.

Streak Free Cleaning Services LLC is NOT a BBB Accredited Business.

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