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Business Profile

Dermatologist

Derma Correct

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just received an additional shipment of Mole and Skin Tag remover from Derma Correct. I didn't sign up for auto-ship and I want to cancel any further shipments. Getting in touch with this company is almost impossible. I've read other complaints addressing this problem and it seems there hasn't been any response. Is cancelling my credit card the only way I can get rid of this company? If this business practice is not illegal, it should be! Also, this product does not work for me!!!!

  • Initial Complaint

    Date:09/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep receiving the product from them and charge to my credit card. I was finally able to talk to someone 2 months ago in July to cancel these shipments and charges. I was told it is canceled as we speak but it has continued on. I will have to cancel my credit card and get issued a new one to get this stopped by them.This is theft as far as I am concerned.

  • Initial Complaint

    Date:09/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought this product first because their ad says that it really works with skin tags and second because the ad included information about all the Sharks (Mr. **** and others) who were 100% behind this product. Well, I bought five bottles which they offered for $198 because I will give some to my daughters. However, I have been using it in small neck skin tags for two weeks already, and it is not working. I think it is a scam altogether.

  • Initial Complaint

    Date:08/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ORDERED DERMA CORRECT ON LINE AND TRIED CALLING THE NUMBER ON THE BOTTLE AND COULD NOT TALK TO ANYONE ABOUT CANCELING MY ORDER . THEY ALSO SENT ME EXTRA BOTTLES I DID NOT ORDER. THEY SENT AN ADDITIONAL BOTTLE TODAY THAT I DID NOT ORDER. I WANT TO CANCEL MY ORDER BUT CAN REACH NO ONE. THE PRODUCT DOES NOT WORK. PLEASE ADDRESS THIS PROBLEM. THANK YOU , ***********************

Derma Correct is NOT a BBB Accredited Business.

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