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Business Profile

Hair Styling

Blessed Hands By Norah

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of my Hair appointment was October 11th 2023 to receive small braids from Ms. ********************** ********* the deposit was 10$ and the braids were $300.00 and for added length it was $25.00 the business Blessesed Hands By ********************** was supposed to provide me with small braids and when the service was over the braids looked good in the mirror but by the next day one braid falls out so I wait a day in case it was just the one braid only then the next day another braid falls out being considered I contacted ********************** about the hair style not lasting as long as it should, in response she stated we could book for Monday i told her that would be fine I would have to come by after work she accepted and stated it would be ok to come by her house considering she lived close by the salon Monday came and didnt respond till late 5:43 so we rebooked for Wednesday. Wednesday comes and I waited for ********************** to send an address only for her to ask what time I would be coming I instead requested half of the refund considering half of the style fell out she denied my request and stated she could redo the style and make the braids extra small I accepted and asked if 1:30 be a go time so show up I did not receive a response and was blocked from the business owner.

Blessed Hands By Norah is NOT a BBB Accredited Business.

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