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Business Profile

Handyman

Ben the Builder

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ben the builder, handyman took $1600 (500 on June 28th and 1100 on June 30th) through square up.com . He agreed to finish my pending shower door fixing and dry wall before July 17th as I was traveling out of the country July 19th . He didn’t showed up as agreed . I contacted him he said shower door not available online . It takes 2 weeks to deliver. And he agreed when I come back from vacation he will order shower door and come n fix it and do the dry wall . From last 2-3 weeks I am contacting him . He said he is busy . I said ok and meanwhile order the shower door since it takes 2 weeks to deliver . He just read my msg and no response and blocked my number . He completed my electric work on June 30th . I bought 170 dollars of wires for the work which he suppose to pay me back after work . Including that 170 +350 for the shower door and labor fees , for fixing shower door and fixing two fans and a light is $1600 I paid for him . It is listed in the squareup receipt . Now I am not able to contact him . He blocked my number . So please help me to contact him and make him complete my work including buying n fixing shower door and do the dry wall as he agreed . And also 170 dollars he need to give me back which he suppose to deduct from voucher that I paid for the wires through Home Depot pay phone . He won’t respond to my calls or msgs . First he used to say many excuses like busy with work family to avoid me . My walls have holes after wiring and need fix it soon . Please help me to complete my work by Ben. Thank you *****

Ben the Builder is NOT a BBB Accredited Business.

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